How do I use a hotspot?

A User's Manual is included with the hotspot. You can also view it on the T-Mobile website (PDF).


  1. Turn on the hotspot by pressing and holding the Power key for 3 seconds. (If the device does not turn on, you may need to charge the hotspot using the USB cable.)
  2. Wait about 10 seconds for the hotspot to turn on.
  3. Once the Network and Wi-Fi indicators are lit up blue, you’ll be able to connect your device.
  4. Go to Wi-Fi settings on your device.
  5. Select the network: Amherst Hotspot
  6. Enter the password: amherst!

If the hotspot's battery indicator flashes red, it needs to be charged. You can plug the hotspot into a wall outlet using the USB cable and AC adapter. Or you can plug the hotspot into a computer using the USB cable. It may take 3 to 4 hours for the battery to fully charge, but it can be used while it is charging.

Need help? Call T-Mobile at 1-800-375-1126.

Show All Answers

1. Where can I borrow a Wi-Fi hotspot?
2. Who can borrow a hotspot?
3. Can I place a hold on a hotspot?
4. How long can I borrow a hotspot?
5. Can I renew a hotspot?
6. What is the coverage area of a Wi-Fi hotspot?
7. How do I use a hotspot?
8. Are there any restrictions on data or internet use?
9. Can I use a hotspot outside the U.S.?
10. What if I lose or damage a hotspot?