Library Services During our Phased Reopening

Updated September 5, 2021

Further Expanded Hours and Services!

Our library buildings are now open to the public during the following hours:

Jones Library

  • Monday: 9am to 5:15pm
  • Tuesday: 9am to 8:15pm
  • Wednesday: 9am to 5:15pm
  • Thursday: 9am to 8:15pm
  • Friday: 9am to 5:15pm
  • Saturday: 9am to 5:15pm
  • Sunday: 1pm to 5:15pm

Munson Memorial Library *

  • Monday: 2pm to 5:30pm
  • Tuesday: 2pm to 5:30pm
  • Wednesday: 2pm to 7:30pm
  • Thursday: 2pm to 5:30pm
  • Saturday: 9am to 1pm
  • CLOSED: Friday, Sunday

* Outdoor holds pick-up is still available!

North Amherst Library

  • Monday: 3:30pm to 7:30pm
  • Tuesday: 10am to 2pm
  • Wednesday: 3:30pm to 7:30pm
  • Friday: 10am to 2pm
  • Saturday: 10am to 2pm
  • CLOSED: Thursday, Sunday

During Your Visit...

  • Please wear a mask over your nose and mouth
  • Please maintain 6 feet of distance between you and others

Available Services

  • Meeting room use (50% capacity) — New!
  • Limited in-person programs — New!
  • Limited technology assistance — New!
  • More seating — New!
  • Newspapers
  • Browse our collections
  • Borrow items
  • Pick up holds
  • Get a library card
  • Use a computer
  • Copying, scanning, and printing
  • ESL tutoring
  • Walk-in access to our Special Collections Department; or make an appointment

See also: What to expect in our Kids Room

Our phased reopening plan (PDF) is carefully crafted to prioritize the safety and well-being of both staff and patrons. Our goal is to gradually restore library services while ensuring the health of our community. This cautious approach will help us meet stringent health and safety procedures as we reopen the library building. Thank you for your patience and understanding!

We look forward to seeing you at the Jones Library!

Contact Us

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Renew an Expired Card

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Get a Library Card

(Amherst residents only)

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Request a Book Bundle

(kids or young adult books)
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Call our Reference Desk



The Jones Library and our branches are open for indoor browsing, borrowing, and holds pick-up.

The Munson Memorial Library will also continue to provide outdoor holds pick-up. If you currently have materials waiting to be picked up at Jones or North but prefer outdoor pick-up, we are happy to send your holds to Munson for you to pick up there. Learn more.

If it will be difficult for you to pick up your holds during our phased reopening hours, we are happy to make other arrangements. Please contact us at or 413-259-3092.
Outdoor Holds Pick-Up at Munson
Homebound Delivery


The outdoor book drop on Amity Street is open at all times.

The outdoor side entrance book drop, by the driveway, will accept returns when the library is closed to the public. The rear book drop in the Kinsey Garden is no longer available.

If you are entering the Jones Library through the side door, by the driveway, you will see a return slot available inside the vestibule.

We may be observing a brief quarantine period on returns. All returns will be checked in within 3 days. All associated overdue fines will be waived when your returns are checked in.


The Jones Library is open for indoor computer use, printing, copying, and scanning. Our staff will be able to provide limited, distanced assistance with technology.

We will continue to offer the following services:
Print from Home
Borrow a Wi-Fi Hotspot
Borrow a Tablet

Ongoing Virtual Programs, Exhibits & Events

ESL Conversation Circles
Virtual Tech Support with Dr. Hank
Burnett Gallery Virtual Exhibits
Genealogy Research Consultation
Munson Library Book & Movie Club

  1. Digital Collections & Resources